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The Secrets To High Customer Satisfaction


Véronique LEROY is "The Customer Satisfaction Specialist". She has 17 years experience as a Corporate Meeting planner at Unisys Corporation and Digital Equipment, leading major corporate events for Fortune 500 companies. She is the General Secretary of the French Professional Speakers and Experts Association (AFCP) She gives keynotes and presentations on customer service all around the world (bilingual French-English).


We offer a wide range of services in the customer service, decision making and risk-taking fields!

  • Keynotes & Presentations
  • Workshops & breakout sessions
  • Training
  • Coaching



Call +33 971 222 971 or e-mail us with your expectations. We will be pleased to get back to you as soon as possible.